![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. And to this day 03/08/21 nothing else from the company.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I responded with my order number and said I would really like the exchange. I responded to them with order number XXXXX no response afterĠ1/28/21: sent another email with no responseĠ2/04/21: Sent a message through Facebook messenger received a response on 02/13/21 again asking for my order number and if I would like a refund or exchange. ![]() No response!ġ/20/21: received a response asking for my order number. ![]() The corresponding dates are below.Įnd of December: Placed order of 6 mag clipsġ/11/21: received order noticed I ordered the wrong thing.ġ/11/21: looked for a customer service phone number on google couldn't find one so I emailed the company explaining what had happened asking how I could send these back and get the correct product I want. I messaged them on Facebook messenger and seen that they read the message and to this day has not responded again. I explained I would love to replace for the corrected item however the trouble I've had with this order concerned me about ordering anything else. The last person also asked me what I would like to do refund or purchase something else. I reached out to the company a total of 5 times telling them I would get in contact with the BBB and 2 people had responded asking for my order number which I provided. I placed an order of 2 mag clips from Prepcision at Christmas, my boyfriend after wanted to order 6 more for himself and friends I placed the order for him and in my error ordered the wrong item. I've reached out to the company 5 times they always get my order number but never respond after that.
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